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Account Manager, Chicago, Illinois, United States

What’s the role?

Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

  • Building relationships – you’ll meet with customers at a moment’s notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships
  • Time and Territory Management (TTM) – creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory
  • Be a Hilti Champion – you’ll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace
  • Tracking your progress – you’ll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role

Our account managers earn between $54,000 – $75,000 + $13,000-$19,000 in bonus per year, if all sales goals are met. The account manager role offers an uncapped bonus potential. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range.

For the past 19 years, Hilti North America has been consistently recognized in Selling Power’s Best Companies to Sell For.

What do we offer?

In addition to salary, we offer:

  • Medical/Dental/Vision coverage effective on your first day of employment
  • 401(k) plan with dollar-for-dollar matching, up to 6% matching, up to 6% match and fully vested after one year of employment
  • Generous Paid Time Off policy and holidays including two days to give back to your local community
  • Paid parental leave, sabbaticals, military leave
  • Education reimbursement and student loan assistance
  • Up to five days per year of back-up daycare
  • Life, accident and disability insurance
  • Employee Assistance Program (EAP), company-paid wellness screenings
  • Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate

What you need is:

  • High School Diploma or GED required
  • Bachelor’s Degree preferred or equivalent work experience
  • At least three years of outside sales experience – preferably in an environment with set targets
  • Hands-on attitude – you’ll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments
  • Maintain a valid driver’s license – we’ll provide you with a company car, be sure you’re ready to drive
  • Excellent time and territory management skills
  • Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time
  • Work a flexible and varied schedule

Why should you apply?

We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It’s why we haven’t gone through any waves of layoffs – even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It’s why most of our account managers come from a non-construction background.

Success at Hilti comes down to teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.

This job is #LI-Hybrid, meaning it is field-based and requires daily customer in-person interaction with your home serving as your office location

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

**How does​ Hilti’s approach to‍ customer relationships and the emphasis on​ “making construction better” ​translate into ⁣concrete benefits for the end customers – contractors and builders – ‌who ⁢rely on their products and services?**

## ⁤ World Today News: Close-Up On Hilti’s Account Manager Role

**Intro:**

Welcome back to World Today News. Today, ⁣we’ll be exploring an exciting ⁤career opportunity within the construction industry – the⁣ Account Manager‌ role at Hilti. To provide‍ us with​ valuable ⁤insights, ‍we’re joined by two ⁢experts:

* **[Guest 1 Name]**:⁤ A seasoned Hilti Account Manager with [number] years⁣ of experience, speaking‍ from firsthand experience.

* **[Guest 2 Name]**: An ‍ [job title] specializing⁣ in [relevant industry experience], offering an outside perspective ‍on the ⁤role ​and ‍its significance within the ⁢construction sector.

**Section 1: Understanding Hilti’s Mission and Core Values**

**Host:**

Welcome, both. Starting with the bigger picture,​ Hilti’s mission is to “make construction better.” ⁤ [Guest 1], from your ​experience, what⁣ does “making construction better” mean in practical terms, and how does the Account Manager role contribute to ⁣this goal?

**[Guest 1]:**

[Respond, focusing on firsthand experiences and concrete examples of how their role positively impacts customers and projects.]

**Host:**

[Guest 2], ⁣Hilti emphasizes innovation, strong customer relationships,‍ and a sense of belonging. How ​do these⁣ values resonate within the construction ⁤industry and contribute to ⁣attracting and retaining talent?

**[Guest 2]:**

[Respond, drawing on industry knowledge and potentially referencing relevant trends or challenges within the sector.]

**Section 2: The Account Manager’s⁣ Day-to-Day**

**Host:**

Let’s delve into⁤ the specifics⁤ of the role. ⁤ [Guest 1], what does a typical day look like for an‍ Account Manager at ​Hilti?⁤ Could you walk us through some ⁢key⁢ responsibilities and daily tasks?

**[Guest 1]:**

[Describe a typical workday, emphasizing diverse interactions, time management, and the role of technology like Salesforce]

**Host:**

The role requires strong communication and relationship-building skills. [Guest 2], in your estimation, what ⁣are the ⁤essential communication skills for ⁣success in this field, ⁤particularly when interacting ⁤with ​diverse stakeholders ⁤within the construction industry?

**[Guest 2]:**

[Highlight key communication skills relevant to the industry, potentially mentioning examples like active listening, technical knowledge, and building rapport.]

**Section​ 3: ⁤Benefits and Growth​ Opportunities

**Host:**

Hilti‌ presents a ⁤compelling benefits⁤ package. ⁤ [Guest 1], beyond the competitive salary, what aspects of Halti’s compensation and benefits⁤ package have ‍been most valuable⁣ to you?

**[Guest 1]:**

[Highlight specific benefits resonating with their personal values and career aspirations, emphasizing the impact these benefits have on their well-being and professional development.]

**Host:**

[Guest 2], Hilti boasts an impressive​ employee retention rate. What ​factors contribute​ to this success, and what does it say ⁤about the company’s​ commitment to⁤ its employees?

**[Guest 2]:**

[Analyze Hilti’s retention rate by relating it to industry trends, company culture, and employee development opportunities.]

**Section 4: The Future of ​Construction and Hilti’s Role

**Host:**

The construction ⁤industry is⁣ constantly evolving. [Guest 1], how do you see Hilti adapting to emerging trends and technologies, and what excites you ‍about‍ the future of this sector?

**[Guest 1]:**

[Share perceptions on Hilti’s innovation and response to change, highlighting specific examples of technological advancements impacting the role or construction in general.]

**Host:**

[Guest 2], what ⁢advice would you give to ⁤aspiring professionals considering a ‍career as a Hilti Account Manager, ⁢particularly those⁣ with non-construction backgrounds?

**[Guest 2]:**

[Offer concrete advice and insights based on their industry knowledge, emphasizing transferable skills and the value of Hilti’s training and development programs.]

**Closing:**

Thank you both⁣ for sharing your‌ valuable perspectives. This insightful discussion​ has provided a comprehensive overview of the Account Manager role at Hilti. For those ‌considering ⁢a challenging⁣ and ⁤rewarding career in construction, Hilti offers a unique⁢ opportunity to contribute ⁢to‌ a dynamic ​and innovative industry. To learn more, visit world-today-news.com for links to Hilti’s⁣ career page and additional resources.

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