The National Union of Education Workers (SNTE) obtained the international ISO 9001:2015 certification, which validates the efficiency of its administrative processes.
In a statement, he detailed that the certification was granted by the company Testing Conformity Certification Mexico (TCCM), which verified the quality indicators in the procedures related to the reception, registration and response to requests from education workers.
Alfonso Cepeda Salas, senator for Morena and leader of the teachers’ union, pointed out that this “unprecedented certification represents a fundamental step in its commitment to transparency, efficiency and delivery of results.”
Upon receiving the recognition from the general director of TCCM, Ricardo Ramírez Vizuett, he expressed his satisfaction because “the efficiency of our administrative processes was confirmed. At the SNTE, attention to colleagues is a priority and this certification that they give us strengthens us and “commits to being better every day.”
He detailed that since 2018, the SNTE has received approximately 38 thousand applications from all sections of the country. Each one has registration, response processes and corresponding receipts.
Meanwhile, Ramírez Vizuett congratulated the SNTE for this achievement, as it reinforces the SNTE’s commitment to “quality and efficiency in the management of the administrative procedures of its members, guaranteeing the attention they deserve, in accordance with the highest international standards.” “.
ISO standards are fundamental for organizations, because they provide guidelines and requirements to improve quality and competitiveness.
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– What impact do you expect the ISO 9001:2015 certification to have on the SNTE and its members in the long run?
– Good morning, thank you for joining us today. Could you please introduce yourselves and share your roles in the education sector?
Senator Alfonso Cepeda Salas: Good morning! My name is Alfonso Cepeda Salas and I am the leader of the National Union of Education Workers (SNTE).
Ricardo Ramírez Vizuett: Good morning! My name is Ricardo Ramírez Vizuett and I am the General Director of Testing Conformity Certification Mexico (TCCM).
– The SNTE recently obtained the prestigious ISO 9001:2015 certification. Could you tell us more about this achievement and its significance for the union?
Alfonso Cepeda Salas: Of course! The ISO 9001:2015 certification shows that the SNTE has achieved an international recognition for our administrative processes. It means that the union has followed strict guidelines and has been recognized for providing efficient services to our members. This certification is not only a validation of our efforts but also a commitment to continue improving our systems and processes.
Ricardo Ramírez Vizuett: Absolutely. The ISO 9001:2015 certification is a significant achievement for any organization, as it indicates that they have met rigorous standards for quality management. In the case of the SNTE, this certification is particularly relevant as it demonstrates their commitment to their members and their ability to deliver efficient services.
– How did the SNTE prepare for the certification process, and what were some of the challenges faced during this time?
Alfonso Cepeda Salas: The preparation for the certification process was a collaborative effort between SNTE and our members. We had to review our internal procedures, identify areas for improvement, and implement changes to ensure compliance with the ISO standards. One of the main challenges was ensuring that all our members were aware of the certification process and its importance. We had to communicate effectively to ensure their support and cooperation.
Ricardo Ramírez Vizuett: The SNTE showed a strong commitment to this process from the beginning. They identified areas for improvement and worked diligently to implement changes to meet the requirements of the ISO standard. One of
