Alan, European leader in innovative health insurance, announced its entry into the Canadian market following obtaining its license issued by the Office of Superintendents of Financial Institutions (OSFI). With already more than 675,000 members in 29,000 companies, Alan aims to revolutionize health insurance in Canada, by combining prevention, access to care and insurance coverage via an intuitive digital platform.
A user-centered approach and innovation
Thanks to its platform, Alan offers simplified management of health coverage, accessible through a mobile application or a web portal. The speed of refunds, with 90% processed in less than 24 hours and half in just 5 minutes, is a testament to Alan’s commitment to user experience. This level of service is also reflected in its impressive Net Promoter Score (NPS) of 70, well above the Canadian industry average (-8).
The company also integrates advanced technologies such as artificial intelligence to offer personalized health services tailored to the needs of each member. By using this technology, Alan aims to provide accessible and more humane healthcare for individuals and businesses, while simplifying the often complex administrative procedures associated with health insurance.
Strategic expansion in a market in full demand
Alan’s arrival in Canada comes at a time when the need for flexible health insurance solutions is growing. By obtaining his first provincial license in Ontario, Alan aims to expand across the country in the years to come. With offices based in Toronto, the company intends to recruit 50 employees across the country to strengthen its local presence.
Jean-Charles Samuelian-Werveco-founder and CEO of Alan, said: “We are excited to bring Alan’s unique approach to Canada. Our mission is to make health insurance simpler, more transparent and, above all, more human. »
An innovative insurance model serving Canadians
Alan’s model stands out for its commitment to prevention and personalized health, providing its members with a seamless and frictionless experience. The company is already collaborating with several Canadian healthcare providers to ensure successful market integration. Through this model, Alan hopes to improve access to health care for Canadians while meeting the growing need for digital health services.
Mark Goad, Managing Director of Alan in Canada, notes: “Canada represents a major opportunity for us to expand our mission and improve the health care experience for millions of people. »
