A scam circulating on Messenger attempts to make victims believe that certain content shared has violated the application’s rules, given that the terms of use have recently been modified.
In recent days, some Messenger users have been the target of a particularly well-crafted scam. This scam begins with a message arriving in your Messenger inbox purporting to be from a Meta “help center.”
The message in question states: “ We are sending you this message from the Support and Action Center. Statistics have shown that your page posts actions that violate the standards of images and content posted on the page. ».
The Messenger user who receives this message would therefore have published content contrary to the regulations of the instant messaging application. The message then warns: “ Your complaint will be processed and your account permanently blocked within the next 24 hours ».
Of course, there is a link in this message that would allow you to file a complaint and therefore restore the situation.
When we click on this link, we are redirected to a page whose text is in English. Under an official cut-and-paste Meta logo, we find a message stating: “ The security of your account is at risk. We have temporarily blocked your account because your Facebook Protect settings have been changed “. Please note, there is no longer any question here of account suspension within 24 hours, the message indicating that the account in question is already suspended.
Once again, we find a link that would allow you to resolve the situation and recover your account. It is precisely at this stage that the scam gets closer to the victim. If the first link put forward was innocuous, this second link turns out to be the heart of the scam. Indeed, this link leads to a fake Meta support page and encourages the victim to enter various confidential information concerning them (usernames, passwords, telephone number, etc.).
As a reminder, Meta will never contact you by private message to notify you of the upcoming suspension of your account. Additionally, we may notice various spelling and syntax errors, which clearly indicate a scam.
In any case, avoid messages purporting to come from support centers at all costs and refer to your account privacy settings from the official Messenger app.
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