Posted on September 22nd, 2024 by Marcus Kogel, Marketing Manager DACH, 3CX
The features of the 3CX Contact Center solution explained
3CX offers numerous call center features. Whether you run a small customer hotline or a large call center, 3CX offers you all the features you need to serve your customers in the best possible way. 3CX offers all communication channels under a single interface, be it telephony with queue functions, website live chat or WhatsApp and CRM integration. 3CX has recently also started offering AI features such as call transcription and AI summaries. All in one solution at an unbeatable price! TheTechnicalMaster In his video he walks through the call center functions and shows them in action.
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TheTechnicalMaster With over 70,000 subscribers, he is one of the biggest YouTubers for technology in the German-speaking world.
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