General terms and conditions for purchase on account with Klarna
Klarna Bank AB (publ) (hereinafter: “Klarna”) offers the payment method “purchase on account” (purchase on account) for customers of the online shop or its operator (merchant) as an external service provider. Purchase on account is only available to consumers aged 18 and over. Please note that when purchasing on account, the delivery address, residential address and billing address must be identical.
The purchase contract for the goods is concluded exclusively between you and the dealer. The processing of the purchase contract is governed by the dealer’s contractual terms and conditions. In particular, the dealer remains responsible for general customer inquiries (e.g. regarding goods, delivery times, shipping), returns, complaints, revocations and claims as well as credit notes.
After the purchase contract has been concluded, Klarna takes over the merchant’s invoice claim and is responsible for the payment terms in connection with the processing of the purchase contract. Payments must be made within the payment term granted by the merchant exclusively to the Klarna account specified in the invoice.
If you fail to meet your payment obligation, you will be in default without further notice after the payment deadline has expired and will have to pay interest on arrears of 8%. Klarna is entitled to charge a reminder fee of up to CHF 30 per payment reminder as well as other fees, in particular the costs of any debt collection proceedings. Furthermore, Klarna may refuse to process the payment terms of purchase contracts in the future, including in relation to other retailers.
The fees incurred when making deposits at the post office counter using payment slips will be passed on to you.
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Last updated: October 2023
