For about 4 and a half hours in the present day at Prague’s Václav Havel Airport, the primary info boards within the terminals didn’t work. In keeping with airport spokesperson Klára Divíšková, the outage additionally affected the intranet, web site and inside communication channels. The operation of data methods for passengers was restored round 4:00 p.m., and different providers about an hour and 1 / 4 later, airport communications director Eva Krejčí instructed ČTK.
In keeping with Krejčí, the issues began at roughly 11:30 a.m. 5 hours later, the airport introduced on the X community that the departure info show methods had been now operational. “Passengers can discover out about their flight through the usual route. We apologize for any problems brought on to passengers,” the airport stated on the social community. On the similar time, it knowledgeable that it was investigating the reason for the outage.
The airport knowledgeable in regards to the technical issues of the knowledge methods on the social community earlier than 14:00. As a result of outage, airport employees have positioned boards with handwritten details about present flights within the halls of each terminals. The airport additionally referred passengers to counters and to airport reporting. Passengers could have had issues when altering the departure gate.
On Friday, Ruzyne Airport was additionally affected by a worldwide outage of the GoNow check-in system, which is utilized by seven airways in Prague. Carriers needed to verify in passengers manually or in an alternate system.