Steam digital store technical support allows refunds for Helldivers 2 download regardless of time spent in the game. All because of Sony’s announcement about the need to link your PlayStation Network account to your account on the Valve site. Messages about successful transactions began to appear on reddit and social networks.
For example, some players were able to get a refund for Helldivers 2, although one of them spent 97 hours in the game, and another more than 225 hours. Gamers cited a change in rules from shooter publisher Sony as the reason for contacting technical support. Despite the warning on the Helldivers 2 page on the Steam store about the need to have a third-party account, the PSN connection was optional from the release of the game – everything worked without it . However with a new requirement Sony was afraid that many players, especially from countries where PSN is not available, could be left without a game that was purchased a long time ago.
Almost immediately after the announcement of the need to connect a PSN account to Steam, gamers reviewed bombing shooter – at the time of publication of the material, Valve did not hide negative user reviews. Later, developers from Arrowhead Game Studios responded to gamers’ complaints. The authors of Helldivers 2 confirmed that the new requirement is an initiative of Sony, not the company. Head of the studio Johan Pilstedt is recommended Players should contact PlayStatiton Network support with any questions. However, after this, representatives of Arrowhead apologized and said that they were working with Sony to solve the problems that had arisen, including the inability to create an account in several countries.
Source: Pirate_Nation in X
Source: lockes5hadow on reddit