X Plans to Hire 100 Full-Time Employees for New Trust and Safety Office in Austin, Texas, Reports Bloomberg

The renowned online platform X has declared its intention to hire 100 full-time employees for a new trust and safety office in Austin, Texas, as reported by a reputable source, according to a recent publication by Bloomberg. With this strategic move, X is demonstrating its commitment to fostering a safer digital environment and addressing concerns related to content moderation, particularly regarding the sensitive topic of child sexual exploitation (CSE).

The establishment of this new office marks a pivotal moment for X, as it signifies the revival of its trust and safety program, which had suffered setbacks in the past. Notably, the well-known entrepreneur Elon Musk had previously downsized the trust and safety teams following the acquisition of the platform, formerly known as Twitter. However, as observed on The Verge, X is now embarking on reconstructing a robust trust and safety division situated in Austin to effectively combat issues of CSE and ensure conscientious content moderation across the platform.

While CSE moderation remains a paramount objective for the new trust and safety team, the scope of their responsibilities is envisioned to transcend this crucial area. According to Bloomberg, X’s business operations head, Joe Benarroch, affirmed that the team will also be actively engaged in enforcement actions against content promoting hate speech. With a comprehensive vision in mind, X seeks to adopt a holistic approach to content moderation in line with evolving societal expectations.

As reported, the additional responsibilities of the trust and safety office include investigating and combatting issues such as spam, fraud, and other detrimental online practices. Providing exceptional customer support is also emphasized, further fortifying X’s commitment to ensuring a secure and fulfilling user experience. Accordingly, a recent job posting on Twitter invites potential candidates to join the team in fulfilling these honorable responsibilities and contributing to the platform’s overall well-being.