Does the marriage certificate not prove the relationship between husband and wife?She was denied access to her late husband’s assets by the bank but could not reveal the reason

[周刊王CTWANT] The husband of a mainland woman surnamed Chen passed away in an accident not long ago. The sudden change plunged her into grief. However, after settling her husband’s funeral, a bigger problem faced her. It is reported that Ms. Chen’s husband had a pension and funeral expenses. If her family wanted to get it, they had to change the password with a valid certificate before they could withdraw it. Unexpectedly, she showed her marriage certificate but was rejected by the bank. In desperation, she had to turn to the media for help.

“I really have no choice. I hope you can help me!” Chen said. She had endured the grief these days to take care of her husband’s affairs, but now she was left without a caretaker because of the pension issue. “The work unit I wanted to transfer the pension and funeral expenses to my husband’s bank card, but I didn’t know the password. I had to change the password before I could withdraw the money. The bank asked me to provide a certificate to prove my husband-and-wife relationship. Then I went to the neighborhood committee and At the police station, they didn’t even give me this certificate.”

It is understood that Ms. Chen’s husband has a pension and funeral expenses. If the family wants to get it, they must change the password with a valid certificate before they can withdraw it. According to the bank staff, Chen asked the local police station and neighborhood committee, and both parties said that they could not issue relevant certificates under current regulations. What makes Ms. Chen even more confused is that she clearly has a marriage certificate with her husband, but why does the bank not recognize it?

In this regard, a staff member of the Guiyang Qingxi Road Branch of the Agricultural Bank of China explained, “Because she and her late spouse are not in the same household register, although the marriage certificate can prove it, the marriage certificate only has a name and no ID number, so it cannot prove that they are the same person. , if she takes the money away and the real Zhang comes to us, we will be legally responsible.”

It turned out that the marriage certificate received by Ms. Chen and her husband in 1996 was an old version of the document, which did not indicate the ID numbers of both parties. The man was assigned to work in Xinjiang in the early years, and his household registration was also moved to the place of work. Therefore, Ms. Chen’s account book did not contain her husband’s information, which caused the bank to have certain difficulties in the confirmation process and was unable to handle Ms. Chen’s appeal. Ms. Chen was also extremely anxious because she could not produce valid evidence for a while.

The media and bank staff read the relevant regulations and asked Ms. Chen about the processing of various documents, trying to find some clues. During the constant reminders and exchanges, Ms. Chen suddenly thought that her husband’s ID number was marked on her daughter’s medical birth certificate, which could be cross-verified with the marriage certificate to verify their relationship. After checking it, the bank staff said that the material proved to be valid, and helped Ms. Chen handle the relevant business on the spot.

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