Traveler Pauline Rodriguez lost her dog on a flight from California to the Dominican Republic. The air carrier, Delta Airlines, was responsible for the small dog Maya, who is six years old.
The incident occurred on August 18, when the woman was flying to make a stop at Hartsfield-Jackson Atlanta International Airport, which is considered “the busiest airport in the world.” According to the woman, upon arrival at the airport she had problems with a tourist visa, they report People.
Polina told reporters that she was denied entry into the United States. She was told she would have to return to the Dominican Republic on a flight the next day.
The carrier company promised to take care of the animal, which had health problems during the flight such as nausea and diarrhea. Maya was supposed to be taken to a facility that is trained to care for animals. However, Rodriguez said that when she arrived home, Maya was nowhere to be seen.
According to a Facebook post on August 21, the woman did not receive any information about the stay of her pet Maya for two days.
The woman subsequently received a message from Delta that the dog had escaped from its kennel on the airport ramp and was being searched by airport staff.
The woman was desperate because she could not go to Atlanta in person.
“Anyone have any tips or suggestions as to what I should do, I would really appreciate it. I’m really desperate and every minute counts,” she wrote.
Polina also added that she has people who must personally go to the airline’s representative office.
It is noted that Delta announced further cooperation with the owner of the search for the animal.
“Delta employees are devastated by what this customer and her family are going through. Delta remains in contact with her as we continue to keep our eyes and ears open for her dog,” a Delta spokesperson said in a statement.
The company noted that since August 18, employees had been searching the airfield, also using night vision goggles. They also contacted animal shelters and veterinarians near the airport.
Delta’s internal investigation is ongoing.
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2023-11-05 04:32:00
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