One of the companies that provides its services through video chats reported a problem in Apple’s new operating system, iOS 17, on iPhone phones, specifically related to displaying visual effects in videos inappropriately and without the ability to manually control them.
Apple revealed a new feature using artificial intelligence in video calls with the announcement of iOS 17, which will show expressive visual effects in proportion to what is going on in the video from the person making the call, but this feature seems to need improvement, or at least giving the user full control over it. .
According to SimplePractice, a company that provides services for telehealth, it published on its official website an alert to its customers that the visual effects feature on the new video interactions from Apple is working inappropriately, which is why some of them appeared in their recent work while communicating between its doctors with their cases.
The statement explained that during recent calls, there were inadvertently seen visual effects in the form of a bouquet of hearts or virtual fireworks during a video call, which put doctors in an embarrassing situation with their cases who had a health complaint.
As shown in the aforementioned video, one of the cases during a remote video call noticed the appearance of fireworks in a therapeutic call after he thumbed his thumb in response to a question from his therapist, which prompted the company to notify patients of this problem with Apple devices, and confirmed that it currently has no control to stop them and prevent them. Repeating embarrassing situations.
Visual effects with interaction during video calls is a big new feature for iOS 17 and macOS Sonoma, which Apple officially launched in September, and works by recognizing body and hand movements and facial expressions, the company said.
By default, the feature offers 8 expressions using hand gestures to show some symbols and animations. For example, creating a heart shape with your hand adds animated hearts, while two thumbs up triggers virtual fireworks, among others.
Thus, it seems that Apple should add a button to control the previously mentioned feature, and determine whether the user needs to activate it or not from the settings.
