Written by Samah Labib Wednesday, October 4, 2023 12:00 AM The company admitted Camel With the problem of the new iPhone 15 phones getting hot, after many users complained after purchasing the phone, which was a big problem for them.
Apple accuses a group of applications
While the company said that the activity of some applications in the background, in addition to a defect in the iOS 17 operating system and third-party applications, is what caused the problem, according to Forbes magazine.
Apple’s response:
“We have identified certain conditions that could cause your iPhone to become warmer than expected,” a company spokesperson said in a statement. “The device may become warmer during the first few days after you set it up or restore it due to increased background activity.
We also found a bug in iOS 17 that affects some users and will be addressed in a software update, as some recent updates to third-party apps are causing increased load on the system, and we are working with these app developers on the fixes that are in progress.”
3 applications were causing the problem:
The apps in question include Uber, Instagram and Asphalt 9. Meta has already released a fix for Instagram, so it’s worth checking you have the latest version. The overheating issue may be limited to certain situations and groups of apps, as not all users have seen it.
The phone’s frame is not the reason
The only thing that’s definitely not causing the problem is the titanium frame, according to Apple, with the company saying that the design actually provides better heat dissipation compared to previous models with stainless steel frames.
The company also said that the problem is not directly related to the A17 Pro chip, and that the upcoming fix will not lead to a decrease in performance in any way, and finally, it also has nothing to do with high-power chargers, as the iPhone 15 is fully compatible with USB-C PD and contains protection. Built-in to prevent damage due to overheating, so, if you encounter the problem, be patient as the fix should arrive soon.
2023-10-03 21:00:00
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