LG Electronics has updated its warranty for its OLED gaming monitor to include a two-year burn-in warranty in the US. Previously, the company’s warranty explicitly excluded “burned-in images resulting from improper usage,” but after conversations with The Verge, LG has changed its policy. The new warranty covers burn-in as long as the monitor is used as intended in a residential setting. LG’s product marketing director, David Park, clarified that “normal use” refers to gaming and desktop computing. This change is significant as evidence of damage is often considered abuse by companies, and OLED enthusiasts have long been warned about the risk of burn-in. LG Display and Samsung Display, the companies that manufacture the OLED panels, have implemented built-in protections to prevent burn-in. However, not all monitor manufacturers pass along the burn-in warranty to customers. Acer and Asus, for example, do not cover burn-in for monitors with the same LG Display panel. Dell’s Alienware and Corsair offer three-year burn-in warranties, and Alienware even provides next-business-day replacement. LG’s decision to include a two-year burn-in warranty is a significant move for the company, although some argue that longer protection may be necessary for a device that could be used for a decade.
How does LG Electronics’ new warranty for its OLED gaming monitor differ from its previous warranty?
LG Electronics Introduces New Warranty for OLED Gaming Monitor, Includes Two-Year Burn-In Protection
In an exciting update, LG Electronics has revised its warranty for its OLED gaming monitor in the US, now offering a two-year burn-in warranty. Previously, the company’s warranty explicitly excluded “burned-in images resulting from improper usage”. However, following discussions with The Verge, LG has made the decision to change its policy.
Under the new warranty, burn-in will be covered as long as the monitor is used as intended in a residential setting. “Normal use”, according to LG’s product marketing director, David Park, encompasses gaming and desktop computing. This alteration is significant, as many companies often consider evidence of burn-in damage to be a result of misuse or abuse. OLED enthusiasts have long been cautioned about the potential risk of burn-in.
It is worth noting that LG Display and Samsung Display, the manufacturers of OLED panels, have already implemented built-in protections to prevent burn-in. However, not all monitor manufacturers extend the burn-in warranty to their customers. Acer and Asus, for instance, do not cover burn-in for monitors utilizing the same LG Display panel.
On the other hand, Dell’s Alienware and Corsair offer three-year burn-in warranties, with Alienware even providing next-business-day replacement. LG’s decision to include a two-year burn-in warranty represents a significant step forward for the company. However, some argue that a longer duration of protection may be necessary, particularly for a device that could potentially be used for a decade.
Overall, LG Electronics’ decision to incorporate burn-in protection into its warranty is a significant move that will undoubtedly be well-received by consumers.
Great news for gamers with LG OLED monitors! The extended burn-in warranty shows LG’s commitment to providing quality products and addressing their customers’ concerns. Kudos to LG for taking care of their customers!