Definitely, you are the star of the day. But what do you want, the employees of the JIRAMA on which we depend do not want to understand anything.
Due to an error on their part, we did not receive the invoices for the March 2022 edition corresponding to some of our meters, although we submitted the readings on time.
In mid-May 2022, we receive 2 invoices for each meter. We honor those where the indices correspond to those of the previous and subsequent invoices. The other invoices corresponding to nothing, we verbally notify the managers many times and in July 2022, we met in the premises of JIRAMA, supporting documents.
However, to date, the amounts of these second invoices are still reported in the columns of the unpaid history!
Let me remind you that charging twice for the same service for the same period is liable to criminal prosecution for fraud!
