Kaufland Introduces Coinstar Machines: Convenient or Costly?

What a handy service! Or just money making? Something is happening at Kaufland. In many branches you can now find a special machine behind the cash register.

+++ Kaufland is taking action – customers will soon be looking for these products in vain +++

He eats your small change and spits out a receipt that you can then use to shop at Kaufland. While the company is raving about the idea, not all customers are excited about it.

Kaufland with a new service

In the entrance area right next to the tills is a refrigerator-sized machine with the inscription “Coinstar”. One or the other may still know the machine from real times. If you want to get rid of annoying small change in your wallet or money box, you can do so here.

Also interesting: Kaufland has already done it again – this is now coming to customers

Simply place the coins on a plate, lift it up so that the coin is swallowed by the machine – it then counts the money and spits it out as a receipt. You can use this to pay for your purchase or have the money paid out at the customer information desk, the company explains.

Coinstar ATMs will soon be everywhere

“Thanks to Coinstar machines, Kaufland customers will soon be able to exchange small change in most branches nationwide,” the company proudly announced. They no longer have to go to the bank for this, but can do it in one go with the weekly shop. The supermarket says it has been well received by customers so far.

That’s why he wants to further expand the cooperation with the “largest self-service coin changing service provider in Germany”, which has existed since the takeover of the almost 100 Real stores. By the end of this year, the supermarket would like to have Coinstar machines in 90 percent of all locations. They are already installed in over 400 branches.

Kaufland customers see red

The only catch on the machines: the service costs something. And the machine collects a full nine percent of what you pour into it as a fee. Not exactly little, if you consider that with a value of three euros, that already amounts to 27 cents.

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Some customers on Facebook are also upset about this. “Nine percent exchange fee is pretty heavy!”, Finds one user. Another user comments: “It’s not the shop that pays for the small change, but the customer. You have to come up with the idea first.”

Ultimately, it is up to each customer to decide what to do with their coins. Maybe the good old piggy bank will do the trick in the end.