The El Al company has a new product that can make life easier for many of the passengers, and it is well worth getting to know it. The new product is actually a cancellation of cancellation fees and fines. This service is called Al Al Protect‘.
Many of us are not sure about the exact time of their flight, and therefore postpone the date of purchasing the plane ticket. The problem is that the price of the ticket goes up as the day of the flight approaches. In addition there are also unexpected events that may cause us not to fly. In most cases the money we paid for the card is gone and we will not get a refund. But don’t worry, because a customer who purchased the ‘El Al Protect’ add-on and cancels his ticket in accordance with the terms of service, will receive a credit voucher valid until December 31, 2024, and can be used to purchase flights departing up to a year ahead of the day the voucher is redeemed. In addition, the credit voucher is not My name and enables the purchase of flight tickets for any person, according to the customer’s decision.
in fact, Al Al Protect‘ It is a kind of insurance policy for cases of cancellations, and for great flexibility for those who often fly. In any case of cancellation by the passenger, my husband will be able to Al Al Protect‘ Get a full refund of the cost of the ticket, as well as extras such as for baggage or boarding. But the refund will not be in cash but in a credit for the purchase of new plane tickets in the future.
The price of the new service is only $19 for destinations up to a 6 and a half hour flight, and for longer destinations the price will be $29. FLY CARD customers and frequent flyers can also buy the service using points.
The fine print: the service is available for purchase when ordering the flight ticket only, and not after the purchase. On flights to certain destinations, the service will only be available for Classic tourist ticket buyers. The service will not be available for Lite flight tickets, bonus tickets, as well as Codeshare flights operated by a foreign company.
From the words of the VP of Commerce and Aviation Relations, Shlomi Zafarani: “The ‘El Al Protect’ service is another significant step in improving our customers’ experience. Ordering a flight ticket in combination with the new service will allow our customers to book flights months in advance, at affordable prices, and guarantee a simple solution to any problem that may arise. We are happy to continue to increase the variety of products and services offered to our customers while giving them the choice to customize the trip according to their needs and while creating maximum comfort and flexibility.”
