Woman Spends 7 Million Yuan on Beauty and Skin Care in 7 Years: Consumer Dispute Arises

Since 2017, a woman surnamed Fei in Yuhang District, Hangzhou, Mainland China has spent 1.6 million RMB (approximately NT$7.11 million) to buy treatments at a beauty and skin care center. Now she wants to get back the unused part of the project However, the industry has repeatedly evaded and refused to provide relevant consumption information. At present, the Market Supervision Bureau has stepped in to investigate.

According to comprehensive land media reports, a woman surnamed Fei recently had a consumer dispute with a beauty and skin care center. In 2017, she went to the store to solve the problem of acne on her face. After that, the other party continued to promote beauty treatments including breast enhancement, cellulite, and SPA. With more projects, she also recharged more, but in the past 7 years, she found that the effect was not good, so she decided not to continue spending.

Fei Nv said that she asked the beauty and skin care center to return the remaining stored value, but was told that there was only more than 40,000 RMB (about NT$178,000) left in the card. She asked to check the relevant consumption information, but the clerk gave The excuse of having to contact the boss was rejected.

Fei’s mother revealed that after checking the account, she found out that all the money had been taken away, and when she questioned her daughter, she just said it was used as a face, which made her so worried that she couldn’t eat, and she cried for several days.

After the news was exposed, netizens left messages and heated discussions, “Adults have to pay for their own behavior”, “Adults have finished spending, can they regret it? Isn’t this a joke?”, “It’s useless after being brainwashed”, “I don’t take my own money seriously, and others can take advantage of it.”