At the 2023 Meiji Yasuda J1 League Round 10 game against Nagoya Grampus held at Nissan Stadium on April 29 (Sat/holiday), a piece of plastic (about 1 cm) was found in the product sold at the store. It turned out that there was a mix-up.
We deeply apologize for causing a great deal of concern and inconvenience to all concerned parties, including customers who purchased the product.
As a club, we take this situation very seriously and will pay close attention and check so that our customers can purchase our products with peace of mind.
Therefore, if you find contamination, we apologize for the inconvenience, but we would appreciate it if you could contact us at the contact information below.
Saturday, April 29, 2023 around 14:30
Cinnamon roll / 200 sold (300 yen each)
Since the products are manufactured in the store and then packed and sealed before being taken out, it is unlikely that they were mixed in during transportation or at the point of sale. .
We received a request from a customer who purchased the product, and we found out.
1.Thorough management of all materials, not just plastic containers
2.Thorough product inspection
We will refund the purchase price to customers who found foreign objects in the product.
We apologize for the inconvenience, but please contact us at the contact information below.
Inquiries regarding this matter
Lava Kiln Bread Studio Brodbaum
Phone number: 046-876-6040 (10:00-18:00)
Email: brotbaumportmarket2022@gmail.com
*Store holidays: Every Tuesday except holidays
2023-04-30 11:12:37
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