Written by Walid Abdel Salam
Thursday, March 16, 2023 09:50 AM
announced Ministry of Health and PopulationReceiving 45,000 inquiries through the hotline 16328 of the General Secretariat for Mental Health and Addiction Treatment, starting from the first of April 2020 until the first of this March..
Hossam Abdel Ghaffar, the official spokesman for the Ministry of Health and Population, explained that the hotline services have been enhanced to quickly respond to inquiries related to the services provided in Psychiatric hospitalsSupporting community awareness and psychological support to help all segments of society overcome any crises.
Abdel Ghaffar indicated that the hotline team includes a doctor, social worker or psychologist, divided into a basic team and a volunteer team, working 24 hours a day..
For her part, Dr. Menen Abdel Maksoud, Secretary General of the Secretariat of Mental Health and Addiction Treatment, stressed the importance of psychological safety in realizing capabilities and capabilities, and dealing with the natural pressures of life and work productively, calling on all citizens to visit the platform and benefit from the various services provided by the General Secretariat for Mental Health and Addiction Treatment Via the following link:
Menon noted that the hotline team attended training courses in coordination between the Emergency and Psychological Support Unit of the General Secretariat for Mental Health and Addiction Treatment, the National Coordinating Committee for Combating and Preventing Illegal Immigration and Human Trafficking, and the International Labor Organization, where the training included the Oasis Clinics team in (Abbasiya, Helwan, Mamoura, Assiut, Minya) The efforts of the National Coordinating Committee to Combat and Prevent Illegal Immigration and Human Trafficking, the role of the International Labor Organization, principles and fundamental rights at work, and the types of services provided to victims of human trafficking were identified..
