How safe is Shopee really?

Acquiring products online is something very common today. Thanks to the existence of electronic commerce platforms, the need to leave our homes to make purchases is less and less. Today we will be talking about one of these platforms, we refer to Shopee, whether it is safe to use and other aspects will be the focus of this article.

The existence of several ways to make purchases through our smartphones, computers or other devices allows us to be selective, opting for those that provide us with the most security and credibility. It is always good to investigate and formulate our own criteria on the chosen path. In this way, if you are considering using Shopee, we recommend that you read our analysis carefully.

What is Shopee?

It is an online e-commerce store, it was developed in 2015 by the technological group Sea. This company originates from Singapore, but from the date of its foundation until now it has managed to expand. Firstly to countries belonging to the Asian continent, such as Indonesia, Vietnam, Malaysia, Thailand and Taiwan. This is its fundamental market, and where it has the greatest presence.

It should be noted that Shopee is also available in countries such as Poland, Colombia, Chile, Mexico and Brazil. In earlier times, it was also available in Spain, France, and Mexico. Although this is not currently the case, the idea that it once again decides to expand into these areas, where it was well accepted in the past, is not ruled out.

Shopee has positioned itself as a strong competition from other platforms who are dedicated, in the same way to this business model that constitutes electronic commerce. The wide variety of products on offer is incredible. Household items, clothing, beauty products, makeup and many others of the widest variety of uses, mixed at such affordable prices are what have positioned it and consolidated in the market as the platform of choice in many countries.

You can learn more about Shopee through its official website here.

How safe is Shopee?

One of the main factors that we normally take into account when opting for a certain platform, for the acquisition of products online, is everything related to security that it can offer us.

When we talk about security, we refer to the state of the products that reach our hands once the online purchase has been made. That is, how much they resemble the description we obtained before buying it. We also talk about the time we have to wait for these to reach our hands. Among many other aspects that concern us as buyers.

It can be said that Shopee is safe, although it is also not without criticism of its services:

Shopee Guarantee

One of the main points that lead us to think that it is a fairly secure platform is precisely this guarantee that it offers its customers. The Shopee guarantee is one that the company offers so that once the product you purchased through its page reaches your hands, You will have a period of time, approximately 10 days, to reimburse it.

In other words, this means that If you are not satisfied with what you received, it may be because of poor quality, does not match the previous description of the item or any other aspect, you can return it and receive all the money you paid for it.

In this case, Shopee acts as an intermediary. The platform retains your money, once 10 days have passed since it reaches you, the money will be delivered to the seller.

Package tracking

Another of the positive features of this platform is the Possibility to track your packages. Using only your smartphone, without having to leave the comfort of your residence. Shopee offers a real-time tracking of your items, all the way they have to travel to get to you.

This will be possible through the official website of the platform. You will also have the opportunity to configure notifications, so that inform you immediately of their arrival at key locations.

User reviews

If you still have doubts about this online store, then there is nothing better than reading the evaluations of other users about their services. There is nothing that offers greater security than the criteria of other people who have enjoyed their services previously. Being able to be alerted about scams, sellers that offer poor products or, on the contrary, recommendations for your purchases.

Shopee Ambassadors

Many celebrities and people with a certain reputation on social networks have been designated as representatives of this brand on several occasions. Such is the case of the K-pop group Blackpink. This collaboration took place in 2018. They were the first Shopee ambassadors in the Asian region.

In the same way, the footballer of Portuguese origin Cristiano Ronaldo was selected in the year 2019 as ambassador of said platform at the regional level.

Criticism of the platform

The existence of several aspects that lead us to think that Shopee is safe, does not mean that it does not have some deficiencies in its operation. Like all these pages to buy products online, there are many common problems.

Most of these are related to slow shipping. One of the most common criticisms of Shopee is that items often take a long time to arrive, sometimes 4 weeks or even more.

Regarding the tracking of packages, some Internet users point out that As usual, the company does not use codes from other package tracking companies, but its own. This can certainly undermine the reliability of the current state of our packages and their location.

Shopee guarantee is not so good nor does it work as well as expected, or at least this is a common opinion of several clients. This means that once you decide to request that our purchase be reimbursed, the platform can put some obstacles. Delaying the return of money.

It is in our interest that this article Provide the necessary arguments for you to determine for yourself how safe Shopee is. The decision to purchase a product using this platform is in your hands. We recommend that you be cautious and always investigate before opting for any item that it offers. Let us know in the comments if you have ever used it and how was your experience. we read you