The Ministry of Health and Consumption, through the service of Healthcare responseresponded from 3 October to 22 December 2022 to a total of 761,148 requests from Andalusians aimed at managing their appointment to flu vaccination and Covid-19. These months have been set up through Salud Responde 264,364 others for vaccination, the mobile application is the most used channel and recorded 68% of the assigned appointments.
Of the 264,364 jobs assigned through Salud Responde a Huelva matches 6%Almería 5.36%, Cádiz 12.58%, Córdoba 10.13%, Granada 10.24%, Jaén 5.10%, Málaga 25% and La Sevilla 25.59% of the citations.
This campaign involves vaccination against influenza and the administration of booster doses of Covid-19 in people over the age of 12 who have indicated so and in children between the ages of five and eleven who start or complete the primary vaccination, or in those with risk conditions need them booster dose. Likewise, the pneumococcal vaccine is given to those who need it, as the Giunta recalled in a statement.
One of the most relevant novelties for this campaign is the systematic flu vaccination of children aged between six and 59 months (both inclusive), i.e. up to four years and eleven months, as recommended by the World Health Organization (WHO), due to the “important” burden of the disease and the “so important” role in the transmission of virus to the rest of the community. Of the total assignments assigned in this period by Salud Responde, 4,735 correspond to minors.
The average level of service of Salud Responde remained above 98.2%, with a waiting time of users to have their call answered “in less than a minute (44 seconds), which demonstrates that virtually all incoming calls were answered by carriers or the Intelligent Call Response (IVR) system.”
From Health and Consumption users are advised to preferably use the free application of Salud Responde or the web ClickSalud+ to fix the vaccination appointment for the flu campaign and Covid 19.
People installing the file for the first time app must enter their personal data (DNI and Nuhsa number) or those of the person you wish to register, leaving them registered in the system so that through it they can access their appointments, receive health alerts and have all the new information available services that the Ministry of Health and Consumption makes it available to Andalusians through Salud Responde.
