The insult of a stewardess during a flight from Istanbul to New Delhi has attracted the sympathy of millions of social media pioneers in India, according to the website ‘India’.Indian Express“.
Yesterday, Wednesday, the CEO of the airline “Indigo”, Sanjeev Kapoor, expressed his support for the stewardess who was seen in a video clip seen by millions of people, arguing fiercely with a passenger, telling him that she is an employee and not his servant.
“As I said before, flight attendants are people too,” Kapoor said in a tweet.
The incident occurred on December 16, when a passenger complained about the food service, getting very angry with one of the flight attendants who was trying to explain to him the controls and rules for serving meals on the plane.
Tempers also rise in mid-air: “I’m not your servant”
A @IndiGo6E crew and one passenger on an Istanbul to Delhi flight (a route soon to be expanded with larger aircraft in alliance with @TurkishAirlines ) on December 16: pic.twitter.com/ZgaYcJ7vGv
— Tarun Shukla (@shukla_tarun) December 21, 2022
Shortly thereafter, another flight attendant came to argue fiercely with that traveler, whose image was not visible in the video clip, saying: “My colleague went into a fit of tears because of his behavior.”
After that, the two sides entered into a wave of intense discussion, so that the passenger’s voice rose, “Why are you shouting, waitress?”
And here the hostess replies: “I’m shouting because you did the same. We are employees, not servants.”
And he continued, while one of the flight attendants was trying to calm the situation: “I’m not sorry, sir.. and you can’t talk to the crew like this.. I’m listening to you with all respect and cordiality.. but in change you have to respect the flight crew as well”.
Commenting on the incident, the company “Indigo” stated that the accident occurred on flight 6E 12, explaining that “the problem is related to the meals chosen by some passengers”.
He added: “We understand the needs of our customers and always strive to offer them a smooth and enjoyable journey. We are investigating the incident and would like to confirm that passenger comfort has always been our top priority.”
As for Kapoor, he added in his tweet: “He must have reached a breaking point until what happened… Over the years, I have seen crews beaten, insulted, described as servants and worse.”
He added: “I hope (the presenter) is well, despite the pressure she has been subjected to.”
