NEW YORK – Gov. Kathy Hochul signed legislation on Tuesday to crack down on unwanted business calls. Legislation requires telemarketers to offer customers the option of being added to a do not call list at the start of certain business calls.
The new legislation will help protect New Yorkers from constant spam calls.
“We are stepping up our efforts to give New Yorkers a break from unwanted telemarketing calls,” Governor Hochul said. “For too long, New Yorkers have dealt with these nuisance calls, not knowing that they could prevent these interactions by adding themselves to a telemarketer’s do-not-call list. This new legislation will protect New Yorkers from receiving unwanted calls and frustrating by offering them better information on do not call lists.
The measure requires telemarketers to offer customers the option of being added to the do not call list at the beginning of certain telemarketing calls, immediately after the telemarketer’s name and the applicant’s name. Under current legislation, telemarketers must inform people who can request to be added to their company’s do not call list. However, consumers often hang up before a telemarketer or recording has mentioned the do not call list, allowing telemarketers to keep calling them over and over again.
By providing consumers with do-not-list information at the beginning of telemarketing calls, this legislation will ensure that New Yorkers are protected from repetitive and unwanted calls.