4:12pm
Friday 02 December 2022
I wrote – Manal Al-Masry:
Some banks continue to impose fees on their customers when they request a paper receipt at ATMs after making cash withdrawals, deposits or balance inquiries, under the slogan of preserving the environment from pollution.
Banks have resorted to charging paper receipt fees, not only to preserve the environment, but also to generate revenue to cover the cost of periodic maintenance operations, sudden failures and the high cost of paper and inks after a decision
Stop collecting cash withdrawal fees for non-customer users of the machine last June.
Despite the return of fees for cash withdrawals since last July – for the first time in 27 months in which non-customers use non-bank ATMs – banks continue to impose fees on requests for paper receipts, in order to force central banks not to exceed the commissions for 5 pounds, which is a little less than previously taken.
Last June, the Central Bank obliged banks not to exaggerate the value of cash withdrawal fees on ATMs and bank-issued bank cards by more than £5 until the end of this December, after a new decision was was issued by the Central Bank.
The central setting a cap on ATM cash withdrawal fees is the first application after halting it for 27 months, from March 2020 until last June, as part of one of the precautionary measures to tackle the Corona virus and change the culture of the company from using cash to electronic payment.
And the details of the commissions on the receipt in the banks:
-Egyptian Bank:
Approve a 50 dog tag fee on an ATM paper receipt when requesting a paper receipt from your customers with the slogan Preserve the Environment.
QNB ALAHLI Bank:
Approve Pounds Before Deducting Receipt Fees The bank requires customer approval to allow the bank to deduct the fees or cancel the run and not collect the receipt.
-Bank of Cairo:
Approve EGP fees for requesting paper receipts to your customers at the time of requesting an ATM receipt.
