Hello.
It is always very interesting to hear people’s opinions on this or that phenomenon, product. Often a detailed review provides more than one might expect, but there is another disgrace here: a person’s emotional review can’t paint the big picture, it doesn’t show how other people relate to this event. For example, in the world view of Apple’s fans, the company is number one in everything without exception, they sincerely believe that the majority choose the iPhone, it is the most popular smartphone in the country and so on. They are surprised that this is not the case and try to prove that everyone else is wrong in some way. Cognitive dissonance covers them from the head.
Today, each person has one or another experience in the use of mobile communications, someone has several SIM cards, someone managed to visit several operators. I will not tire of repeating that the perception of the operator is formed over the years, but the most important thing is how he works at your home and at work. According to these two points, an ordinary person evaluates the quality of an operator, everything else takes a back seat. In theory, the operator could be the best, but what if you have poor or no reception at home?
Historically, we developed in such a way that there were three major operators, then Tele2 appeared and a four formed. Indeed, we can say that we have two two: MTS and MegaFon, beeline and Tele2. In many respects, the operators within the two are similar in one way or another, they are directly comparable.
If we start from the SMM itself, one gets the impression that MTS is beautiful and that all problems are fictitious. And this is clearly seen in the comments of strangers who suddenly appear and disappear immediately in the vastness of the network. And the same can be said of any trader with a known margin of error. Write well of the operator, then the negative pours (order, out of stock with offal!), Write about problems: the reaction is the opposite (ordered competitors). We have decided to carry out surveys on each of the operators to understand your attitude. The questions were as follows:
What is your attitude towards the X brand and its acquaintances? (more answers)
- I know X
- I know X well
- i don’t know x
- The best on the market, beautiful
- Like everyone else
- X? Never
- He was a client of X
- Customer X
- Never been to X
In the survey we have three blocks, in the first we find out how a person evaluates his knowledge of the operator, then his evaluation and, finally, we find out if the person was a customer of the operator or not. The third block is related to the estimates of the first two. Let’s take a look at the results.
