KOMPAS.com – PT Bank Central Asia Tbk or Bank BCA presents mobile apps hello BCA. This facility is presented as a digital innovation in order to provide an even better banking experience for customers.
For information, the HaloBCA application has a number of features that can be used to contact contact center Hello BCA. This application can not only be used by customers while in the country, but also abroad.
So, when you are abroad for business or vacation and need BCA services, you only need to access the application easily and practically.
Quoted from the page bca.co.idMonday (26/6/2021), customers can get several benefits when using the haloBCA application.
Firstthe application provides an alternative channel so that customers can contact Halo BCA with the following facilities: voice over internet protocol (VoIP) Call. In this way, customers no longer need credit to call call center Halo BCA because you can do it with internet quota.
Second, VoIP Call facility also makes it easier for customers from abroad to contact Halo BCA. Not only that, customers who are abroad can also access other features in this application.
So, customers who are abroad and need to replace tokens or KeyBCA because the battery is exhausted, damaged, or lost can contact Halo BCA through the haloBCA application with an internet network.
Third, the HaloBCA application unites Halo BCA service channels, such as Call, Twitter, WhatsApp Bank BCA, Chat, and Email in one mobile app. All of these features can be used to contact Halo BCA.
Thanks to all these advantages, customers can now access Halo BCA services anytime and anywhere.
Registration required
To get all these conveniences, you just need to download the haloBCA application on the device you are using. Also make sure you download it via the Play Store for Android users and the App Store for iOS users to avoid fake apps.
To be more optimal, you should also register before using the application.
By registering, you will get a number of benefits, such as speeding up the verification process when making calls, simplifying activities chatand can access the My Account menu.
How to register is quite easy. You just need to open the haloBCA app and select the “Registration” option.
Then, you will be asked to enter a number of personal data, such as a BCA debit card number, credit card, and account number.
After that, you will be asked to create a password according to the provisions. Then, enter the mobile number according to the data registered with BCA to send the code one-time password (OTP).
When the OTP code is successfully sent to your phone, you only need to enter the code to finalize the registration.
How to use the features on haloBCA
How to use every feature in the HaloBCA application is quite easy. You only need to do the following ways.
- Call Features
To use this feature, all you have to do is open the haloBCA application and select the Call feature option. Then, you can choose one of the available services according to your needs.
In the Call feature, customers can choose services, such as banking, credit cards, credit consumer, BCA finance, BCA finance, BCA insuranceBCA life, BCA securities, and BCA Syariah.
After selecting one of these services, you can simply select the “Yes” option so that you can directly talk to customer service Hello BCA.
- Chat Features
For those who want to use the service chat, you only need to select the “Halo BCA Chat” option. Here, you will get two options for doing activities chatnamely via Whatsapp Bank BCA or chat directly through the app.
If you choose the Whatsapp Bank BCA option, you will be directly connected to the Whatsapp Bank BCA account.
- Email and Twitter Features
Before using this feature, make sure if smartphone what you have already has the app e-mail and Twitter.
As for when selecting the Email feature on HaloBCA, you will be directly connected to the application e-mail which is on smartphone.
Likewise with the Twitter feature, you can directlymention Halo BCA account via the Twitter Application when selecting this feature.
Those were some of the ways to use the haloBCA application and every feature in it for customers who are abroad.
For more information regarding the haloBCA application, click here.
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