This is a premium protection plan designed for domestic business and government customers of Samsung Electronics Canada
TORONTO, June 14, 2022–(BUSINESS WIRE)–Servify, a global AI product ownership experience platform, announced its partnership with Samsung Electronics Canada to roll out its premium protection plan for enterprise devices: Samsung Care+ for Business. The service is designed exclusively for domestic business and government customers.
After a successful launch last year in the US market where the Samsung B2B program was well received, the partnership is now expanding to the Canadian market which is on track to see over 90% of Canadians become digital natives by 2023. .*
As remote working has moved from the “new normal” to the “status quo” over the past two years, companies have seen an increased reliance on mobile devices for work and are concerned about the challenges this will bring. poses in terms of business continuity. To solve this problem, Samsung Care+ for Business is set to provide a comprehensive device protection solution to maximize business productivity.
Servify will be responsible for overall program management and administration, as well as system integration with Samsung’s authorized repair partners. By leveraging Servify’s post-sales product ownership experience platform, Samsung is poised to provide protection with a combined coverage term of up to 3 years.**
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“We are delighted to have partnered with Samsung for their B2B program in Canada. Our continued alliance with Samsung spans multiple regions including the United States, Eastern Europe, Saudi Arabia, United Arab Emirates and India, confirming Samsung’s confidence in our capabilities. “, said Sreevathsa Prabhakar, founder of Servify.
« Businesses today make significant investments in devices, and we believe it’s our duty to help them prepare for potential issues with automated and transparent device management tools. The Samsung Care+ for Business platform, enabled by Servify’s platform and backed by Samsung’s authorized repair services for physical damage and liquid intrusion protection, will benefit businesses as they need to anticipate the when devices reach end of life, determine if they are vulnerable to security breaches, and resolve a host of other issues before they cause operational delays “, added Steven Cull, Director of Mobile Product Management, Services and Strategy at Samsung Canada.
Samsung Care+ for Business offers customers a worry-free protection plan, guaranteed Samsung certified service, and a hassle-free process for claims and technical support.
* https://www.statista.com/topics/4865/internet-usage-in-canada/#dossierKeyfigures
**Manufacturer’s limited warranty is 1 year plus up to 2 years warranty extension – for a total of 3 years warranty. Available on select Samsung devices, including Galaxy XCover and Tab Active series devices. For service claims relating to physical damage and liquid intrusion, two (2) covered claims are permitted per 12 month period during the term of Samsung Care+ for Business.
About Samsung
Samsung Electronics Canada inspires Canadians to realize their full potential through a transformative ecosystem of products and services that bring innovation and distinctive design to every aspect of their connected life. The company is redefining the worlds of televisions, smartphones, wearables, tablets and digital devices. In 2022, Samsung was ranked among Canada’s “Most Reputable Companies” in the Leger Corporate Reputation Study. Dedicated to making a difference in the lives of Canadians, Samsung’s award-winning corporate giving initiatives support public education and health-related issues in communities across the country. To learn more, please see www.Samsung.ca.
About Servify
Servify integrates multiple OEM brands and their sales and service ecosystem into its device lifecycle management platform to deliver a best-in-class aftermarket service experience. Founded in 2015, Servify, headquartered in India, has expanded its reach to multiple countries around the world, partnering with over 75 OEM brands including leading mobile device brands, retailers, distributors, insurers, service providers and operators. The Servify platform processes more than 3 million transactions per month, with more than 250,000 users of its platform, including retailers, service centers, contact centers and administrative teams around the world, serving millions of consumers.
Further information on Servify is available at www.servify.tech.
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View the source version on businesswire.com: https://www.businesswire.com/news/home/20220609005584/fr/
Contacts
Debapriya Ghosh Biswas
Marketing Director
+ 91-9833086156 ; [email protected]
Rethu Panicker
Executive Officer – Corporate Communications
+91-9867181043 ; [email protected]
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