How ICT at the tax authorities developed into a ‘many-headed monster’ and The Hague’s ‘torture chamber’ | Financial

Total computer chaos at the Tax and Customs Administration

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AMSTERDAM – In the ‘torture chamber of The Hague’ one state secretary after another bit his teeth on the ICT of the tax authorities. Officials fear major implementation problems now that the tax authorities have to pay out billions in compensation for the savings tax. How could this problem with 900 computer systems arise?