BEIJING, April 7 (Xinhua) — The Communist Party of China Central Committee and the State Council have issued regulations for handling complaint letters from the public and complaints filed in person.
A circular issued alongside the settlement stresses the importance of handling complaints from the public, saying it is an important window through which an understanding of society and the opinions of the people can be obtained.
It emphasizes the study and dissemination of these regulations, as well as the monitoring of their implementation, in order to lay the legal foundations for localities to solve problems and settle disputes for the public.
Relevant government departments should adopt a people-centered and problem-oriented approach, and constantly improve their abilities to carry out their work, the circular said. End
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