Ehm, I am not easily on the side of large companies that abuse their position (which KPN often falls under), but € 6.45 actually seems a very realistic amount to me.
Indeed, in addition to the (expensive?) labor costs, there are also other costs involved, such as operating costs of systems. This is also already included in the subscriptions, such systems are used with such a switch.
Though this may all add up,
What is it about, those few euros? How many 0800 numbers does an average company have? Whining about this. After years of processes that cost many thousands of euros, every company finally gets 3 euros refunded? Yay!
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However, KPN’s argument can also be used against them, because the other party also incurs such costs.
Possibly the banks can be an example here. Certainly the usual transactions of consumers to other ‘are for free’. As in, bank A incurs costs and bills it to bank B, which does the same, and both bills can be paid, or canceled. How this works at a business level (especially with large amounts) is unclear to me.
In this case, both KPN and the other provider incur costs with such a switch, so they can possibly be canceled out against each other. Perhaps less on an individual level, but possibly certainly on a large scale.
[Reactie gewijzigd door 86ul op 17 maart 2022 08:15]
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