The CPSC announced the recall in a press release† From the Fitbit Ionic, the first real The brand’s smartwatch, which was sold from 2017 to 2021, is said to have sold 1.7 million units. They are all being recalled now.
Users would risk getting burned by the watch. That’s because the Ionic’s lithium-ion battery can overheat. Fitbit would have received a total of 174 reports about this.
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Third degree burns
At least 118 users actually suffered burns. Two of them had third-degree burns and four people had second-degree burns.
Fitbit called on all owners of the Ionic to send in their watches. Users will get their money back. In addition, each user will receive a 40 percent discount coupon for future purchases. Users can submit a request at this page.
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Not the first time
It’s not the first time Fitbit has had to recall a product. In 2014, a million Fitbit Force models had to be recalled after users experienced allergic reactions.
Then reported nearly 10,000 people said the smart bracelet irritated their skin and 250 users even got blisters. Even then, customers got all their money back.
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