Instagram constantly adds improvements to increase the options of use. Already a while ago, the Meta-owned social network added the ability to turn an account into business (or professional) mode for profit. More than anything, because thanks to Instagram it is very useful for companies or businesses, which have additional functions that make a difference.
In addition, the social network has done a lot for these accounts to add value, as well as simplify things as much as possible so that the owner of a professional Instagram profile can optimize time to the maximum.
That is why we bring you a very useful tip. It’s all about the ability to create personalized responses so you can respond to customers much faster. Without a doubt, one of the best functions if you want to save time when responding to direct messages that a person or company receives through Instagram.
As mentioned at the beginning of the article, these quick replies act as shortcuts for the user to respond to other people’s messages faster and easier. In addition, you can configure your own keyboard shortcuts when replying to messages.
For example, instead of having to enter a phrase you use often, you can set up a shortcut so that when you press it, the phrase automatically appears on the screen. With this, the professional account owner will be able to answer the most common questions in less time.
The process is very simple, so it will take a few minutes to create your own personalized response on Instagram. These are the steps to follow:
1. First, open Instagram.
2. Now click on the Messages icon located at the top right.
3. Enter any chat.
4. Unlike a normal account, when you open a conversation with an Instagram business account, you will see a “+” icon. Click on this icon.
5. Select the Quick Reply icon (it looks like a bubble with three dots).
6. Now press “+” to add a quick reply.
7. The owner of a professional account can now create a quick reply.
8. Finally, click on Save.
As you can see, the process is very easy and it will be of great help to respond to clients on Instagram faster.
Obviously, you don’t have any kind of limitation when it comes to creating quick answers, you just have to repeat the whole process to add the answers that you think are relevant.
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