card user Telkomsel Prepaid, you don’t have to bother coming to GraPari to turn on a scorched sim card. There are several ways that can be done so that the sim card can be reactivated only through the cellphone.
Currently, the use of mobile numbers is not only used as an identity for personal numbers, but also as an integration with various digital services, such as registration verification, m-banking use or logging in to social media.
With the rapid adoption of digital technology, various companies provide customer service without having to visit a branch office or customer service center.
Telkomsel customers who do not top up their credit or buy a package during the 60-day grace period, the number will automatically be forfeited or expired.
If the user encounters a case like this, the user can reactivate it via access *888*89#.
In this way users can do it anywhere and anytime, without having to leave the house. However, there are several things that must be considered before accessing the service.
Here are some documents that customers must prepare before turning on the Telkomsel sim card from their respective cellphones:
– Prepare a physical Telkomsel SIM card that you want to reactivate.
– Prepare a Family Card (KK). The KK number is what is needed as a prerequisite for activation.
– Identity Card (KTP). Later you will be asked for an ID card number as a condition for activation.
Telkomsel’s Sales Director, Adiwinahyu Basuki Sigit said that Telkomsel’s innovation was a tangible manifestation of the company understanding and getting closer to customers, especially in providing convenience solutions in the midst of the ongoing pandemic.
“We also note that the digital activities of Telkomsel Prepaid customers are becoming more productive. This is driven by an increase in the use of Telkomsel Prepaid customer data services by around 53 percent, after reactivating the burned number,” said Adiwinahyu.
That’s how to revive a Telkomsel card from a cellphone, if users encounter problems in activation, they can get further assistance via the direct message (DM) feature of Twitter @telkomsel.
(can / mik)
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