UPDATE 3. And Asirom, a company that has already resumed sales on all channels, issued a broader statement in which shows that it is currently operating at a normal pace, that it has an effective recovery program, that data security has not been compromised and that the incident has been reported to the FSA in accordance with the rules;. We show it below:
On 29.10.2021, Asirom detected a security incident in the area of computer systems belonging to the company, which disrupted, for a short time, the operation of digital services. At the time of this communication, the applications and services that provide the interface with Asirom VIG customers are functional. related “, said Cristian Ionescu, Chairman of the Board of Directors of Asirom VIG. The intrusion was quickly identified by the team of IT experts and Asirom implemented extensive measures to resolve the incident and secure IT systems. These measures affected for a limited period of time the access of Asirom customers and partners to the digital services offered by the company. At this time, however, critical applications – including those that provide the interface for communication with Asirom VIG customers – are functional. The efforts made by the company’s representatives specialized in managing such situations have managed to minimize the potential negative effects felt by customers. Forensic type, which includes cyber security experts from outside the company. At this time, no compromise or leakage of data has been identified in connection with Asirom VIG, customers or partners of the company, including personal data. “
UPDATE 2: Omniasig has returned with details and claims that some of the system’s functionalities have been restored. Partial policies can also be issued, only through their own agents, not through brokers. We show it below:
“OMNIASIG Vienna Insurance Group informs that on October 29, it faced a cyber security incident that affected the functionality of some of the company’s IT systems. OMNIASIG acted quickly to protect data and IT systems by activating the Business Continuity Plan and implemented rapid measures to resolve the incident and secure IT systems, as well as to quickly reduce the effects felt by customers and partners.
OMNIASIG’s specialized teams intervened quickly and restored the functionality of some of the company’s main systems: damage notifications can normally be recorded on www.omniasig.ro or at the call center 021.9669, and the insurance policies can be issued through OMNIASIG employees.
We emphasize that the data of customers and partners of the company are secure. OMNIASIG acted quickly and took all necessary measures for the safety and security of its customers and partners, while continuing to apply measures to fully remedy the situation as soon as possible.
Our responsibility to our customers and partners remains our priority and we remain committed to sustaining their long-term trust and satisfaction. ”
Update. Asirom told us that the sales systems are operational and that the problem has been resolved since Saturday. We will return with details on this topic. It should be noted that, although they are group sisters, Asirom and Omniasig have different sales applications.
Since Friday morning, Omniasig and t practically frozen, given that the problems recorded in the computer system no longer allow them to perform any operation.
“The two insurers told us that they are working to remedy this situation and that it is trying to put the services back into operation in the next few days“, Shows information sent to intermediaries in the insurance market by the largest provider of IT platforms for brokers.
According to our information, except for the sites, which have only recovered for a few tens of minutes and which can only be consulted without being able to perform operations, nothing is still functional. “It simply came to our notice then. No mail, no broadcasting platform. Nothing “, says a partner of the two companies.
Omniasig also sent us a point of view, which we present below:
” OMNIASIG is a company that fully respects the legal framework imposed on insurers in Romania and we permanently take all necessary measures to ensure the safety and security of our customers and partners. We remain open at any time to transmit information about OMNIASIG, when they are certain, confirmed and within the limits of the legislative provisions in force. Thank you for your understanding and we ask you to consider only the information officially transmitted by OMNIASIG, and taking over any other details from unofficial sources, can cause us serious image damage and can affect the company’s reputation.„
Omniasig and Asirom are two of the largest insurance companies in Romania, together having a market share of approximately 18%, compared to the total Gross Subscribed Premiums. At least 2 million customers access the products of the two companies annually.
According to our information, a note with more explanations about the event will be issued. We will return with details at that time.
The news is being updated
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