If you restore your new iPhone or iPad from a backup, you may not be able to access the Apple Music catalog or settings or use Sync Library on the new device. To solve this, update the new iPhone or iPad.
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This issue affects only these devices:
- iPhone 13
- iPhone 13 mini
- iPhone 13 Pro
- iPhone 13 Pro Max
- iPad (9th generation)
- iPad mini (6th generation)
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Update the new iPhone or iPad
- Go to Settings> General.
- Tap Software update.
- Tap Install Now.
- Wait for the update to finish.
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