Saudi app developer team makes donating blood easier in the Kingdom

The operations management was one of the most complex parts of the project, with responsibility for more than 150 blood banks in more than 20 regions, thousands of users and more than 40 representatives from the Ministry of Health, all being at least 10 years older than Alhesayani.

“I have fun stories to tell about dealing with older people from extremely different backgrounds,” he commented. “Operations weren’t just about that, but the platform would have been useless if it wasn’t integrated with all blood banks. “

Adequate training, including data entry, appointments and donation requests, was needed for nurses, doctors and donor service staff. This job required Alhesayani to travel often while continuing his university studies.

“At Wateen, we have weekly, monthly and annual key performance indicators that help us meet our goals and grow quickly,” he added. “I am committed to achieving more than they were looking for, and my team and I hit the annual goal after just four months of hard work. “

Alhesayani said the Qimam Fellowship, a 12-day intensive training program launched in 2018 to empower high-potential university students in the Kingdom to take action through one-on-one mentoring and career guidance, has been a critical milestone. in the development of his career.

Ahmed Alenzi, one of the participating students, joined Wateen’s operations team in early 2019 after being recommended by his mentor.

“I worked with Alenzi for a while, and I saw how smart, hardworking and savvy he was, with a real passion for success,” Alhesayani told Arab News. “Later, I asked him questions about Qimam, how to apply and the benefits it offers. »

“Qimam is not only a one-time program,” the entrepreneur added, “but it also provides lifelong friends and colleagues, people you will always be proud of, learn from, and potential and promising partners. that you will like to work with. “

At the end of 2019, to crown his work at Wateen, Alhesayani and his team nominated for the King Khalid Award for the Nonprofit Sector in the GCC, and achieved victory, thereby gaining recognition from King Salman.

Today, Wateen acts as a platform with a growing number of features, including additional information from other MOH platforms, and is integrated under the name Sehhaty and Blood Bank Management System.

With 520,000 users, 962,000 donations and 440,000 appointments, Wateen has become a recruiting tool for the ministry to motivate potential donors and meet the needs of blood banks.

“Wateen has borne fruit in the general advancement of Saudi Arabia’s health infrastructure,” Alhesayani said.

“The country has an advanced infrastructure in many respects, but the scope for improvement is great when it comes to donating blood. Saudi Arabia is growing and advancing rapidly in areas such as artificial intelligence, data and innovation, which will help create a customer experience that is seamless in people’s daily or seasonal needs. “

“The health system is one of them. Wateen is just one example of the vast technological transformations taking place within Saudi Arabia’s Ministry of Health. “

This text is the translation of an article published on Arabnews.com

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