The episode took place in Crotone where the woman was accompanied with the whole stretcher inside the post office in via Paternostro by relatives and by the employees of the private ambulance in order to pocket the pension because the family members do not have the proxy. to pick up in its place.
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Severely ill, she was forced to climb on an ambulance stretcher to be taken to the post office to pocket the pension because the relatives do not have the power to withdraw in his place. The absurd episode was staged at Crotone where the woman was accompanied with the whole stretcher inside the post office in via Paternostro by relatives and ambulance attendants. The scene, which took place on Tuesday, was filmed on the street by a passer-by who, intrigued by the unusual event, filmed everything with his mobile phone. The video then ended up on social media, becoming viral in a short time and collecting hundreds of comments, mostly from people outraged by the incident.
According to what has been reconstructed so far, it all started when the woman was unable to withdraw her pension due to serious health problems. Two relatives then took on the task of providing and went alone to the post office asking to be able to withdraw the pension for the sick person. Obviously the clerk at the counter had to reject the request, explaining that a formal proxy was needed, and so the two left. Later in the same post office, however, the daughter of the pensioner showed up who accompanied her mother directly on a stretcher together with some employees of a private ambulance used to get there. At this point the scene of the woman lying on the stretcher as she crosses the entrance door of the post office of the Calabrian town is not without difficulty.
Poste Italiane: “Acted in full compliance with current regulations, which protect citizens”
Poste Italiane in a press release stated that “it has acted in full compliance with the regulations in force, which protect citizens and guarantee the regularity of the transactions that concern them. In particular, the pension in question is credited to an Ordinary Name, in the name of the pension holder only. Consequently, the pension can only be withdrawn by the person concerned or by another person with regular delegate or power of attorney to act with related identity documents to support “.” In the specific case, – explain from the Italian Post Office – on August 31, two people showed up at the post office who, declaring themselves close family members of a customer unable to go to the office, wanted to collect the pension without any documentation proving the family relationship or the delegation to carry out the operation. The staff explained the procedures in place to the interested parties, specifying that it was sufficient to recover the power of attorney necessary to carry out the operation and the related supporting documentation. Instead, the family members chose to have the pensioner transported by ambulance to the post office; following this, the pension was paid out. Poste Italiane takes this opportunity to reiterate that the withdrawal of the pension can also take place via ATM– Postamat if holders of Postamat, Carta Libretto, Postepay Evolution or Carta Inps “.
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