Problems with the CoronaCheck app may have caused problems for several hundred thousand people. GGD GHOR, the national organization of the health services, acknowledges that things went wrong on several points, both due to human and technical errors. “We have carried out several recovery actions. It has not yet been solved for everyone, but we are working hard on it,” a spokeswoman for GGD GHOR told ANP news agency.
It was not yet clear on Saturday whether the registration problems have only been resolved for people who have called one of the government helpdesk numbers, or also for those who have not.
Geen QR-code
The Telegraph reported on Saturday that some 153,000 people had been incorrectly checked in the system that they had been fully vaccinated. As a result, these people could not generate the QR code in the app that is necessary for foreign trips and domestic outings. With that code, someone can show that they have been vaccinated, recovered from a corona infection or tested negative.
The problem in this case was that it was not a mandatory step in the process for the employees at vaccination sites who had to click it. “As a result, it is sometimes overlooked,” explains the spokeswoman. The system has now been adjusted, so that this step can no longer be skipped. GGD GHOR also speaks of “more than 150,000 people”.
There are also other groups that ran into problems. For example, due to a technical error, the system thought that more than 80,000 people had received two shots on the same day. They also couldn’t get a QR code.
‘Problems absolutely no longer play on this scale’
“These numbers are from last week. The problems are now absolutely no longer on this scale,” says the GGD spokeswoman. She emphasizes that out of a total of about 15 million injections given by the GGD, these are relatively small numbers. “But if you belong to that group, it’s very annoying.”
Another group that could not get the requested QR code were people whose date of birth is not fully known in the government records. This may be about 70,000 people, confirms the Ministry of Health. Many of them are asylum seekers.
Furthermore, an unknown number of people have problems with the app if they have been infected with the virus before. They receive a QR code after one injection, and a positive test from between 12 and 180 days old. But, VWS explains to De Telegraaf, only if that was a PCR test at the GGD.
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By: Editors
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