Jakarta –
Customers had complained that it was difficult to get an online motorcycle taxi (ojol) during Eid. Many complaints were conveyed on Twitter social media
In fact, the ojol drivers ‘broke down’ because they did not get a bonus from the applicator.
“For Gojek customers who are now ordering and have difficulty getting drivers, I’m sorry. But the driver prefers to choose OFF because there is no more BONUS. Previously there was a bonus to make drivers enthusiastic. What is there now is only a guarantee meter, get very little difference: (Better to get together with family , “read the posting of the @ryan_nus account, quoted on Friday (14/5/2021).
Likewise, the Chairman of the Indonesian National Presidium for the Combined Two-Wheeled Action (Guard) Igun Wicaksono explained that there are many drivers ojol ‘strike in the middle of Eid because there is no bonus from the applicator.
“If Lebaran, maybe there are not too many orders, right? So maybe they are better off choosing with their families rather than looking for passengers or looking for orders. The results are small, there are also no bonuses so it is better for them to leave themselves,” he told detikcom.
According to Igun, bonuses for drivers have started to be eliminated or reduced. This makes drivers less enthusiastic in accepting incoming orders.
“This is what makes the driver friends slack off, meaning nothing, if you achieve that performance there is no bonus appreciation for driver friends. Indeed, the initial bonus was very large, but maybe the application company. It has its own strategy so that the driver stage has started to be a lot like the current bonuses are being minimized and eliminated, “he added.
The applicator also opened his voice. One of them is from Gojek. Gojek’s Senior Vice President for Corporate Affairs, Rubi Purnomo, said that his company understands that Eid driver partners want to spend more time with their families.
“Therefore, to ensure the availability of services that are able to answer customer needs ojol At this Eid celebration, Gojek has conducted a special Hari Raya program since May 11, 2021 for driver partners who intend to continue providing services to loyal Gojek customers, “he said in a written statement.
In addition, Rubi explained that Gojek also has a special program for driver partners, namely the Swadaya program. It is intended to provide opportunities for driver partners to increase income and reduce daily operating costs, namely through various initiatives and programs that can be enjoyed by driver partners and their families.
“As a leading technology company, Gojek is committed to providing solutions to problems faced by everyday society by bringing together customers with the best service providers, including on religious holidays and national holidays,” he added.
(toy / hns)
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