Home » Technology » Why is my Facebook Messenger Stuck or Frozen when I Open a Chat? – Solution

Why is my Facebook Messenger Stuck or Frozen when I Open a Chat? – Solution

The internet today is everywhere, this way vital part of our lives, Since it was developed in the 90s until it was adapted to society in the early 2000s, the vast majority of our activities require the use of the internet, an example of this can be our work activities.

More than half of the world’s population currently has an internet connection, this is a point in favor for the world, since this allows each of us keep us connected and enjoy the functions that this brings us, such as improving our knowledge through the study of virtual modules as well as communication through social networks.

Facebook and social media

Facebook as well as other social networks such as Twitter, Instagram, etc. They were websites with a single objective, to allow people to become users of the platform in order for communication to exist between them, this by way of images, videos and text chats. Today these social networks have grown so much that they have their own applications for phone, Facebook and Facebook Messenger It is one of them.

app de facebook messenger

Currently Facebook is divided into two apps, these are the classic Facebook for browsing and the messaging app Facebook Messenger, With these apps you can have all the functions of Facebook, such as having two accounts open at the same time, then there are its Lite versions, designed for lower-middle-range devices, these are Facebook Lite and Messenger Lite, also always remember have Facebook updated.

Why does Facebook Messenger freeze when I enter a chat?

Many users have reported this error hundreds of times, it happens that Facebook Messenger notifies us of a received message but in the process of entering the chat, the application is stuck, having to close the Facebook Messenger application to re-enter and thus be able to answer it, this can happen for many reasons.

Either because our mobile does not support the Facebook Messenger application, the storage of our device is full or we have to check our app To see specifically what happens to it, because of this there is in fact the option of Facebook Messenger Lite, since it can perform most of the functions of Facebook Messenger through a much shorter and lighter interface than the original.

How can I prevent this from happening to Facebook Messenger?

In this article we will explain step by step what are our options so that Facebook Messenger can be correctly and fluently:

  • We will go to Settings of our devices and look for the section of Applications and Storage.
  • Within the Applications configuration, we must find the option to see through a graph how the space of our device is distributed, it is important to see in the graph how much space does each app occupy Of the device.
  • We will locate the application of Facebook Messenger and we will select it.
  • After this we should see each data of the application, see the size it occupies on our device and see how that size is broken down, these are divided between the Facebook Messenger data and the cache.
  • Many of the times that the Facebook Messenger application freezes it may be because there is a lot of cache memory in the application, if this is the case, we will select it and we will delete it.
  • Then we will test the application, in the event that clearing the cache memory has not worked, we can delete some conversations that are in the Facebook Messenger app, both this and also go to the gallery of our device and delete the images or videos that we consider to be heavy.

presentation and interface of facebook messenger

In an extreme case that the Facebook Messenger application freezes, we will have two options, One is to look for the previous version of the application where this did not happen, doing it is simple, we must search the internet for an apks page and look for Facebook Messenger, we look for the previous version we had, we downloaded it, we allowed the installation of unknown origin, the we install on our phone and go.

The other option is to uninstall it and install Facebook Messenger Lite, which will also help us to do most of the Facebook Messenger actions and this We will never be frozen.

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