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DPD Portugal increases efficiency and reduces errors thanks to voice technology

After carefully evaluating the most suitable solutions for current and future requirements, the choice fell on the warehouse execution solution “Zetes Medea”.

Paulo Rosa, IT Manager at DPD Portugal, says: “We decided to work with Zetes not only because of the solution for warehouse processes, but also because we are already using the proof-of-delivery solution“ Zetes Chronos ”are very satisfied with the optimization of our collection and delivery processes. The extensive experience in implementing logistics solutions in various industries was also a decisive factor. “

“Zetes Medea Voice” is a modular logistics execution solution for optimizing warehouse processes. Equipped with a ring scanner and a voice terminal with headset, users at DPD scan the barcode of the parcel and then receive instructions from the voice system as to where the parcel should be placed for later distribution with “Zetes Chronos”.

“The new system offers numerous advantages: We can sort parcels in an agile manner according to the various delivery routes, our employees have greater mobility in the warehouse and the sorting time has been reduced by up to 20 percent. In this way we can deliver to customers faster than before, ”comments Paulo Rosa.

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