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Telepharmacy: a Quebec company is preparing to face Amazon

A new phenomenon is gaining momentum in Quebec, while the multinational Amazon is suspected of intending to invade the national pharmaceutical market: telepharmacy.

Medzy, the main telepharmacy platform in Quebec and its affiliated pharmacy, Pharmacie Sonia Boutin inc, announce the acquisition of the competing POSO + platform, and of its affiliated pharmacy Pharmacie Martin Gilbert inc.

Thanks to these transactions, the number of users of the Medzy platform now exceeds the 10,000 mark. The company takes pharmacy orders on its website and offers free delivery anywhere in Quebec.

For Sonia Boutin, president and co-founder of Medzy and pharmacist who owns the pharmacy that bears her name, the acquisition of POSO + consolidates Medzy’s leadership position in the Quebec market and is in line with its vision of offering a Quebec telepharmacy solution. to the entire population of the province.

Mobile platform

Founded in 2019, Medzy is a web and mobile platform designed entirely in Quebec, distinguished by its technology focused on user experience, data security, and the automation and robotization of pharmacy operations. To date, the company has been able to count on an investment of nearly $ 3 million, which will mainly be used to continue the development of the technology, of which the company is 100% owner.

“We know full well that Amazon is preparing for its entry into the pharmacy industry in Canada and we want to be ready by offering a superior Quebec alternative,” she said.

Rising digital consumption

Sonia Boutin underlines that in recent years, the consumption habits of Quebecers have increasingly migrated to digital, whether for goods of all kinds or professional services, including pharmacy services thanks to the Medzy platform between other. But with the pandemic, this growth exploded and the company had to accelerate its technological development.

“Our platform has been much more successful than we expected. The pandemic has certainly materialized our desire to make the platform available to other pharmacies around the world, ”she adds.

Added value

“In pharmacies, we wait for customers to come to us. It is the client who is responsible for his refills, to remember to take his medications, to follow up with his doctor for his prescriptions. With Medzy technology, this approach is reversed by allowing pharmacists to easily take charge of these activities for the client, ”explains Sonia Boutin.

“By automating pharmacy operations, we give pharmacists precious time to take care of their customers. This is the real added value for customers: complete care by our pharmacists, ”adds Ms. Boutin.

About Medzy

Founded in 2019, Medzy has since established itself as the main telepharmacy platform in Quebec. The company, which completely modernizes and redefines the traditional pharmacy experience, develops technology that enables affiliated pharmacists to provide personalized, efficient and accessible health care at all times. Its vision is to minimize all the inconveniences associated with taking medication, in order to ensure the quality of life for customers of its affiliated pharmacy.

From the Medzy mobile app or website, customers have access to a variety of services offered by the Affiliated Pharmacy, including confidential consultations with pharmacists, 24/7 emergency telephone service, alerts of renewal, sorting and packaging of drugs by dose, and free delivery. For more information and to download the free app, visit www.medzy.ca.

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