Job offer CHC_S2V Head of Europe & International_TOM_10362 at Sanofi

JOB PURPOSE:

This position is part of the Europe & International S2V Services team within the Sanofi Business Services (SBS) organization.

This position will play a key role in ensuring consistent adoption optimized processes are implemented across the region, define core business process and way of working, harmonize ITS Tool landscape, ensure ERP implementation, simplify user experience at regional level following global frame and guidelines.

The Regional Head will contribute to the strategic design of global S2V & T&E processes & then will be responsible for designing/adherence of processes at regional level, managing deviations, and alignment with relevant support functions. They will be gatekeepers of their processes and work closely together with Sanofi Service line team & Finance Carve In. He/ she will be a key member of governance boards and will define and monitor KPIs glide path to excellence.

The key aspects of the position are:

KEY ACCOUNTABILITIES:

• Support the Process vision, strategy and objectives done at Global
  • Set vision, strategy and performance objectives for the end to end process for the region
  • Ensure process strategy enables GBU strategy
  • Gather and apply best practice to process
  • Support benchmarking activities and amend processes to achieve world class processing
  • Provide process expertise to Global Delivery Centres and Regions as required and when needed
  • Review ITS tool and make proposal to improve, reduce # tools when needed
  • Improve user experience to perform their job more efficiently
• Work with BPO provider to ensure business continuity & continues improvement of the operational services provided by external partner
• Define and implement region and local organization & then manage the team:
  • Ensure business continuity & delivery of services w/o disruptions
  • Ensure performance monitoring, service KPIs and dashboards to measure and improve performance
  • Manage team to ensure business continuity
• Develops and implements process harmonization and improvement initiatives for ERP and ITS landscape
• Build and maintain stakeholder relationships across regions and drive standardization of processes to identify functional and cross functional improvements and harmonization
• Ensure processes levels 1-5 are fully documented and for levels 6-7 the process is documented where it is meaningful to do so
• Collect improvement ideas from CHC GBU staff to ensure continues improvement of processes in scope
• Develop and oversee roll-out plans for improvements to be implemented
• Ensure appropriate stakeholders’ part of planning and implementation process
• Ensure that Change Management addressed
• Ensure implementation of strategic transformation projects: implementation of S2V & T&E satellite tools, LEAN projects to drive continues improvement, various digital transformation initiative (eInvoicing, Robotic Process Automation etc.)
• Monitors process performance across the organisation
• Define performance metrics for end to end process and silo process
• Reviews process performance and intervenes accordingly
• Identifies performance gaps and launches remedial initiatives
• Communicates with Region management
• Develops and Manages policies and procedures governing processes at the region. Define change in policies and procedures supporting optimized processes
• Ensure Compliance and Internal Control/ SOX standards are met

REQUIREMENTS:

• Strong English knowledge
• Strong process knowledge with ability to redefine processes from end to end to support Business needs
• Proven performance history of delivery of procurement processes with a knowledge of current best practices
• ERP experience with SAP, Concur preferred
• Experience in managing P2P operation
• Experience in managing outsourced operation
• Good technical skills
• Effective collaboration skills with peers, stakeholders and partners across the organization
• High level of Interpersonal/ communication skills with an ability to communicate and present at different levels of the organization
• Strong analytical skills to resolve critical issues and ensure programs stay on track
• Strategic thinking and process impact understanding
• Change agent with strong problem-solving skills
• Transversal mindset and ability to work across processes, geographies, languages, cultures, business maturity levels
• Fluency in English mandatory and other European languages are desirable
• Team management

Project management

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About Sanofi Business Services

In 2019 Sanofi Hungary was awarded Top Employer for the 2nd time while the same year Sanofi received the Global Top Employer award the 1st time in history. / while the same year Sanofi became a certified Global Top Employer the 1st time in history.

Sanofi is a global pharmaceutical leader providing healthcare solutions in more than 170 countries around the world. Sanofi has over 100 000 employees representing 145 nationalities worldwide.

The core purpose of Sanofi Business Services is to drive transformation and digitalization to enable best in class service delivery. Together we are to create value – we facilitate the work of business divisions to focus on their core competencies so that Sanofi can provide the best healthcare possible. Every day, you will experience what it means to make a strong contribution to the transformation journey which will empower the life of our patients. We offer the best in class benefits, and the opportunity to develop your own career whilst ensuring a healthy work-life balance.

The offices of Sanofi Business Services are in Váci Greens, in the heart of one of Budapest’s most famous business districts. The site offers a comfortable, sustainable and friendly working environment with community areas, gardens and bicycle storage. It is easily accessible by transportation; the site is between Gyöngyösi utca and Forgách utca metro stations.

If you want to join a purpose driven company that has empowering life of patients as its core, then explore our opportunities in Sanofi Business Services!

THIS IS OUR SANOFI. DISCOVER YOURS.

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

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