KONTAN.CO.ID – Some travelers may experience problems related to the Genshin Impact Launcher on PC. Through the latest FAQ released by Mihoyo, here are some common problems with the Genshin Impact PC Launcher and how to fix them.
Playing Genshin Impact via PC requires effort which was slightly more than a Traveler played on mobile nor console. PC player must download first, then install the Genshin Impact game.
Not to mention, maybe some travelers also have problems. For that Mihoyo shared some tips to overcome some of these problems.
So you can get the maximum experience when playing Genshin Impact. Well, here are some common problems about the Genshin Impact Launcher on PC and how to fix them.
Launcher doesn’t work when opened
For PC players, opening Genshin Impact must be via the icon on the desktop or Start Menu. Unfortunately some of the Traveler may experience problems, when the Launcher is opened nothing appears.
The way to solve this problem is looking for file named “vcredist2013_x64.exe” in the launcher directory. You can install file double click.
Then, go to the Microsoft site to download and install the latest “VC_redist.x64.exe”. Please reopen the Genshin Impact Launcher.
“Launcher update check failed, try again?”
These problems are generally due to the network you are using. You may use VPN, proxy or change file the host. You can check whether the VPN used is blocking the Genshin Impact network connection or not.
When downloading Genshin Impact, a message appears: “Failed to verify game files. Please try again.”
For travelers who experience these problems, just click “Try Again”. If an error still occurs, please reopen the Launcher and try downloading again.
When downloading the game, a message appears: “Program is not responding”
Traveler can restart Your PC or download the launcher again.
After starting the game, the game stops with a white screen at the stage before the Genshin Impact logo appearsl
A traveler can check the “DXSETUP” folder in the Genshin Impact install place. Traveler can install file the.
After installing DirectX manually, you can restart the Genshin Impact Launcher.
Do you often encounter some of the problems above?
For information about other Genshin Impact PC launcher problems, you can visit the following link.
Do not forget to do pre-installation so update Genshin Impact version 1.3 tomorrow is not that big. Pre-installation can be done right now, since yesterday.
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