The report from the Securities and Exchange Commission revealed that the SEC has issued an urgent letter. The SEC approved Bitkub Online Co., Ltd. (Bitkub) to revise the work system to protect investors in the past.
It appeared to the Securities and Exchange Commission (SEC) that there was a problem with Bitkub’s system and found that there were cases where it was unable to serve customers normally There were significant disruptions in the system, including the day 2, the 3 and 16 January 2021 trading systems, including many complaints.
The SEC, in its meeting No. 2/2021 on January 18, 2021, by virtue of Section 35, paragraph one of the Emergency Decree on Digital Asset Businesses B.E. 2561, passed a resolution requiring the company to submit a revision plan. To the SEC and complete the problem solving system within 5 days, including
1. Modify the implementation of various operating systems, including trading systems, deposit and withdrawal systems, and digital assets. Customer property information display system Service system, customer contact, customer reception system Verifying and proving customer identity (KYC) and account opening Complaint management system And personnel management to be appropriate and sufficient for the quantity of customers and transactions
2. Amend the customer acceptance policy to suit the work system that is ready to provide services according to the service level agreement agreed with the customer (Service Level Agreement).
3. Fix the work system that can support business continuity (Business Continuity Plan) to cover the case of trading system failure. Corresponds to the current business model, customer volume and transactions.
4. Correct the implementation of the work system that helps strengthen and maintain the working mechanism. Of the trading system to be successful (Market Surveillance)
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