The users of Smilegate Geum Kang-seon, director of Smilegate, who kept the promise with customers who attended the’Roaon Festival’, a user conference of’Lost Arc’ held last month, are receiving favorable reviews from users.–
The story of director Kang-seon Geum of’Losque Arc’ who kept his promise with customers is a hot topic. Last month’s 2nd anniversary of’Lost Arc’ user conference’Roaon Festival’, the promised customers who participated in video and handwritten letter along with the OST album is receiving favorable reviews from game users.
According to the related industry, a recent’Lost Arc’ customer registered a message in the game community to certify a gift received from the director of Smilegate Rpg. In the certificate, director Geum Kang-seon wrote a letter with a list of recommended music, and an OST album provided as a gift.
The user is a passionate customer who attended both the 1st anniversary meeting in January and the 2nd anniversary meeting in December last year. In particular, in January of last year, she attended as a pregnant body and revealed that she is prenatal with the Lost Arc OST.
Therefore, at the 2nd anniversary meeting last month, Director Geum, who remembered this, talked separately. At the time, the customer wanted an OST album when Director Gold said he would give a gift, and he informed the game community that he actually received the gift.
The customer, who became the mother of a child, said, “The OST album promised by Director Geum Kang-seon in the interview at the end of the event has arrived” through the registered article with the child’s photo. “Thank you so much for sending a sincere hand letter. Do,” he said.
Users who read the article also responded well. It is an opinion that I can feel the sincerity from the enclosed devotion to the letter I wrote myself, beyond keeping the promises with customers. Users called Director Geum Kang-seon’Bit Kang-seon’ and wrote comments of praise.
Smilegate said, “We are working hard to make the game we want by constantly communicating without forgetting the promises with our users. We are proving that it is a game that shows action, not words.”
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