Dtac heals customers through service The maximum limit is not more than 3,500 baht.

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Accelerate the collection of mobile phone numbers of affected customers.

Ms. Tippayarat Kaewsringam, Executive Vice President Sales and Customer Service Group of Total Access Communication Public Company Limited or dtac Gave an interview for “Bangkok Business Newsroom” Nation Channel 22 that it is ready to provide preliminary remedies for each half of dtac customers affected by the registration measures that received a delayed OTP.

The remedy will be considered through dtac’s service in the amount not exceeding 3,500 baht such as data charges. Mobile phone purchase discount Dtac will send sms to affected customers.

However, dtac is currently collecting customer phone numbers. And will act urgently

Recently, dtac clarified that it was preparing to send SMS compensation measures directly to affected customers. Starting tomorrow, stating that dtac understands the situation and the impact it has on customers. And apologize for the incident And ready to show responsibility by compensating the maximum value not exceeding 3,500 baht to the affected customers.

Both in prepaid systems And monthly system such as bonus top-up, free calls, free internet, and discounts when buying a mobile phone Dtac will contact the affected dtac customers. Via SMS message as soon as possible. After receiving an SMS from dtac, you can contact to receive compensation measures As detailed in SMS from 17 – 23 December

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