Are you getting the error could not send on Snapchat? Then continue reading this article till the end to solve it. Snapchat is a social media platform that primarily focuses on sharing various forms of media with your friends or any other loved ones in your life.
By using the messaging feature in Snapchat, which basically allows you to send timed messages, which your friends can easily see during a certain period of time.
If a user cannot send messages or snaps or anything in general on Snapchat, then the whole purpose of the app is defeated. We will see the ways by which the send error on Snapchat can be resolved.
The first thing you should do is to check the Snapchat servers as the problem might be related to the Snapchat servers and not your particular phone.
If there’s a problem with the Snapchat servers, there’s nothing you can do about it; however, if the problem is not with your servers, you can find and follow the methods mentioned below.
Check if you have added the other user as a friend
Due to privacy and security concerns, Snapchat only allows you to send and receive messages or any other form of media to users that you have only added as a friend and vice versa.
If you can’t message a particular user and not everyone, the first thing you should try to do is make sure the user has accepted your friend request.
This question can be confirmed if there is a gray arrow icon that says Pending…. below the message you have sent, you are most likely not friends with the user.
Restart the app
If the app is crashing or not working properly, the first thing you should do is restart the app. This way, your phone would reload all the installation files, which might have encountered temporary errors during runtime.
On Android devices, you can easily reset Snapchat using the app switcher. To open it, all you have to do is swipe up from the bottom of the screen and then swipe up on the Snapchat app. On IOS phones you can also use the app switcher.
Read: Snapchat Story Viewer: See Snapchat Stories Without Them Knowing
Disable VPN
If you have enabled VPN services for your network, the first thing you need to do is disable them. Although VPNs work best for security purposes, they can surely interfere with the flow of your network.
VPNs alter your IP address, making it a bit difficult to establish a stable connection with Snapchat’s servers. Therefore, you need to turn off your VPN and then try to use Snapchat again.
Check the Snapchat app for updates
If you have been running the outdated version of Snapchat, the app may not only work abnormally, but you may also have a small security issue on your hands.
Applications that are generally not up to date do not have the security patches which exposes you to many hackers and other threats as well.
It’s also entirely possible that the version of Snapchat you’ve been running has a bug that’s preventing you from sending messages.
Clear app cache
Just like all other apps, Snapchat also stores temporary data on your device which is known as app cache. This data is particularly used to make your app work a little faster and thus improve your overall experience.
But the app cache builds up and can build up over time and would be harder to load. As a result, Snapchat tends to run a bit slower than usual and many of the features may not work properly.
Reinstall Snapchat
If clearing Snapchat cache and all other solutions to fix the problem do not seem to work, then you should try reinstalling the app.
There is a possibility that certain installation files have been severely damaged and cannot be repaired.
The only thing you can do in this case is to install Snapchat again. But to do so, you will need to delete the oldest corrupt Snapchat first.
Check your internet connection
Slow internet can also be the reason behind your inability to send messages or any other form of media on Snapchat. Considering the fact that Snapchat is an online platform, you need a stable and active internet connection for the platform to work smoothly.
You can use a speed tester to measure your internet speed. If you see that your internet is working at low speed, then you need to restart your router and reset the connection to your router.
check permissions
If you’ve been seeing a persistent send error on Snapchat, this would indicate that the app can’t access your network.
To fix this, you need to make sure that you have given the app all the relevant permissions for the Snapchat app to work smoothly and without any issues.
Read: How to delete messages on Snapchat that someone else saved?
Report the problem to Snapchat
If you are still seeing the problem of not being able to send messages or any other form of media, then it is time to let Snapchat developers deal with the problem.
You should try to accurately report the problem that you have faced and then they will surely try to solve the problem as soon as possible.
You need to go to Profile and hit the bug button instead and then type in your exact problem so they can provide an immediate solution to the problem.
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