In response, those affected develop an emergency plan. (Source: Bitkom)
If the cloud service provider has a problem, the company’s IT often comes to a standstill. 81 percent of companies in Germany currently use cloud computing. Four out of 10 (39 percent) report individual outages in the past twelve months. In contrast, 55 percent had no problems at all, and 6 percent do not know exactly or do not want to give any information. These are the results of a representative survey of 603 companies with 20 or more employees from all sectors of the economy commissioned by the digital association Bitkom.
“Cloud providers can generally make their infrastructure much more fail-safe than the IT departments of individual companies. The reliability of many cloud offerings is close to 100 percent,” says Lukas Klingholz, cloud expert at Bitkom. “However, precautions should be taken as part of a cloud strategy just in case.”
Virtually all companies affected by cloud disruptions (99 percent) subsequently drew up an emergency plan. Almost half (48 percent) renegotiated their cloud contracts, and just over a third (37 percent) subsequently switched to multi-cloud, making additional cloud infrastructure available. Cloud services are obtained from different providers. A tenth of those affected (10 percent) subsequently changed cloud providers.
